Arium Loyalty Card Terms and Conditions
Any reference to ‘we’, ‘our’ or ‘us’ shall mean Leeds City Council.
- All Arium Loyalty Cards shall belong to us.
- Points are only valid to collect and redeem at The Arium Nursery, Thorner Lane, Whinmoor, Leeds, LS14 3FB. If any other Arium Nursery is opened where the loyalty card may be used, this will be advertised in store and notified to customers who have given consent to receive marketing communications.
- We may take any action that we consider appropriate, including removing or suspending a loyalty card account and points accrued if we have reason to believe you are abusing the scheme or associated offers.
- Your Arium Loyalty Card does not have an expiry date. However, we will remove any loyalty points registered to an Arium Loyalty Account that has not been used for one year or your account has been closed.
- For each pound (£1) you spend, you will earn 1 point on your Arium Loyalty Card.
- Points are not available to use against a gift voucher purchase or in conjunction with any purchases made by a gift card.
- One point is worth one penny (1p) to spend on products in store.
- We will not exchange Loyalty Card points for cash and the offer is non-transferable.
- Points cannot be spent on any products supplied by any third-party. Restrictions apply. Please ask a member of staff.
- The Arium Loyalty Card is non-transferable and must be presented at the till at the time of purchase. The points gained will then be assigned to your account. We cannot be held responsible for any unauthorised use of your Arium Loyalty Card, or for lost, stolen or damaged Arium Loyalty Cards.
- If you become aware that your card is lost, damaged or stolen, please report this to us as soon as possible so that the card can be cancelled. You may open a new Arium Loyalty Card account and your points will be transferred to your new account provided you are in receipt of the original account form to enable us to link your previous account.
- We will not be liable for any costs or losses which arise in connection with the Arium Loyalty Scheme being cancelled or amended.
- You can pick up your Arium Loyalty Card in store. As soon as you have your card, you can start using it to earn points.
- You must notify us as soon as possible if you change your name, address, or email address. This can be done in store or by contacting us on arium@leeds.gov.uk
- If you have earned points on a product which you decide to return, then you will need to present your Arium Loyalty Card in store at the time of return so that the relevant points can be deducted from your account.
- To spend points in store, simply present your Arium Loyalty Card and tell the cashier how many points you would like to pay with against your shopping.
- You can also close your account at any time by notifying us by emailing arium@leeds.gov.uk If an account is closed for any reason, all right to spend the points from that account will be denied.
- We reserve the right to amend these Terms and Conditions at any time, or withdraw or alter the Arium Loyalty Card scheme on reasonable notice; such changes will be posted on https://www.theariumleeds.co.uk/ The amended terms will apply to the use of your Arium Loyalty Card.
- We do not warrant or represent that your Arium Loyalty card will always be accepted. In the unlikely event of a failure of our IT and communications systems, we may not be able to add points or redeem any stored points as payment during such a system failure.
- We shall not be held liable for any default resulting directly or indirectly from any cause beyond our control, including but not limited to, failure of network services and failure of data processing systems. To the extent permitted by law, all conditions or warranties implied by law, statue or otherwise are expressly excluded.
- These Terms and Conditions are subject to the laws of England and Wales.
